RODRILAB is dedicated to providing photographic products and services to businesses in the photography sector and professional photographers.
The company respects the privacy of visitors to its website, with the homepage located at https://www.rodrilab.com.
This Privacy Policy is intended to inform you about our policies and practices regarding the collection, use, and disclosure of any information you provide to us through our website.
This policy briefly outlines the information we may collect, its possible uses, as well as other important topics regarding user privacy and data protection.
All user-related information will be processed by RODRILAB in accordance with Regulation (EU) 2016/679 of April 27, 2016 (General Data Protection Regulation – GDPR).
Responsibility for data processing
Consent for Use
We collect only the information strictly necessary to provide a quality service. This data collection helps us better understand the users of our website, our clients, and potential clients. We use this information to deliver the requested services.
The data provided will be used exclusively by Rodrilab for order management and production, contact requests, and information about its products and services. This data will be processed electronically and incorporated into a file owned by RODRILAB (Rua da Escola 147 – 4750-492 Galegos S. Martinho).
The data subject is guaranteed the right to access, rectify, modify, or delete their data. The request must be addressed to the data controller – RODRILAB, via the email address geral@rodrilab.com. We normally respond to requests within 28 days of submission.
Data We Collect and Purposes
We will retain your information for as long as necessary to provide you with our services and fulfill the purposes outlined in this policy. This also applies to any person or company with whom we share your information and who performs services for RODRILAB. When we no longer need to use your information and there is no legal or regulatory obligation to retain it, it will be removed from our systems or anonymized so that it can no longer be identified.
When you register on our website, we collect your business information such as company name, contact person's name, address, email, tax identification number, etc. We also collect data that allows us to define your customer profile, including the photography field in which you work (wedding, newborn, studio, or others).
When you order products or services on the website, we will collect all the information necessary to complete the transaction, including images, billing details, contact information, and delivery address.
When you subscribe to the RODRILAB newsletter, we will collect your name and email address.
When you contact us to leave comments, ask questions, or send us feedback using the forms on our website, we collect your name, email address, and your comments, questions, or feedback.
When you participate in our surveys, we may collect additional information.
When you contact us by email, we collect your email address, any information contained in the email you sent us, and any attachments included with the email.
In general, the information you provide helps us contact you and respond to your inquiries, or assists us in delivering a high-quality service that meets your expectations.
Please note that the content you upload to our platforms may contain personal information of third parties (such as images, shipping addresses, contact details, or other information).
Keep in mind that to share this content with us (or with others, through features in our software such as proof creation or preview functions), you must have the express consent of the individuals concerned. By submitting this data on our platforms, you confirm that you are authorized to do so.
The content of the submitted data, essential for the production and delivery of orders and which may contain personal information relating to third parties, is collected and processed by RODRILAB solely for the purpose of fulfilling your orders and is stored for a maximum period of one year.
Newsletter subscription:
RODRILAB may send communications for direct marketing purposes, including through the use of automated calling and communication systems that do not require human intervention (automatic calling devices), fax machines, or electronic mail, including SMS (short message services), EMS (enhanced message services), MMS (multimedia message services), and other similar types of applications.
By being part of our database, you may receive newsletters with content related to RODRILAB, informing you about promotional offers, advertising information, surveys, sponsored events, or announcements of changes and upgrades to our products and services.
The RODRILAB newsletter is sent by email. By subscribing to the newsletter on the RODRILAB website or elsewhere, you agree to the collection of your name and email address for this purpose. To ensure that the subscription was made by you, we will send you an email after subscription asking you to confirm your consent for the collection and storage of your personal data for this purpose.
RODRILAB newsletters contain tracking pixels. These pixels are codes embedded in the email with the purpose of generating statistical data we need to evaluate the success of the email delivery. Based on this data, we can see whether the email was opened and which links were clicked.
To send you the most suitable content or content that may be considered more relevant to your business area, we may collect data that helps us define your customer profile (for example, as a wedding, newborn, or other type of photographer).
The newsletter subscription can be canceled at any time by clicking the link provided in the footer of the email. If you do so, your data will no longer be processed for this purpose. In the footer, you will also find another link that you can use to modify or update your data.
The data you provide will be stored in an encrypted subscriber database until you request its deletion.
Contact Form:
To send messages through the contact form available on the “Contact” page of the rodrilab.com website, you must provide your name and email address. This data will be used solely to manage your contact request and will not be processed for any other purpose once the initial contact process is completed.
Regarding children:
We do not intentionally collect Personal Information about visitors under the age of 18.
Other Websites:
Any link you may find on our website referring to any other website or location is for your convenience only and does not imply our endorsement of that website or its content. Please note that the terms of our Privacy Policy do not extend to those other websites.
How long we keep your data.
Disclosure of commercial and personal information
We may share your business information or other data provided to us with third parties in order to provide you with the products and services requested through the website, such as companies that handle the transportation of your orders.
If Rodrilab is acquired by another company, that company will possess the information we have collected and will respect the rights and obligations described in this Privacy Policy.
Right of access and withdrawal of consent.
You may exercise these rights by sending a written communication to RODRILAB at Rua da Escola, 147, 4750-492 Galegos S. Martinho or by email to geral@rodrilab.com.
In all RODRILAB newsletters, you can also directly update your data or cancel your subscription via the links included in the footer of the emails. By exercising these options, your data will either cease to be processed or will be immediately updated, depending on your choice.
The subsequent withdrawal of consent given for the processing of your data does not affect the lawfulness of processing based on the consent previously given.
Right to lodge a complaint
The data subject has the right to lodge a complaint regarding any issue related to the processing of their data with RODRILAB, by phone at +351 253 088 353(*) or by email at geral@rodrilab.com.
Nevertheless, the data subject has the right to file a complaint with the National Data Protection Commission – CNPD.
(*) Cost of a call to a national mobile or landline network according to your tariff in Portugal and/or while roaming.
Protection of your personal data.
RODRILAB is committed to taking all measures within its power to protect the data provided by its clients. With this concern in mind, technical and organizational security measures have been adopted to safeguard your personal data against dissemination, loss, or misuse.
In this regard, all RODRILAB websites, as well as all data collection forms, require encrypted browser sessions, and all data is securely stored on RODRILAB’s systems, protected by appropriate security measures.
Additionally, all third-party entities with whom we share your data, in order to provide the best service, are required to implement technical security measures and to guarantee in writing compliance with the requirements set forth in applicable law.
Notwithstanding the security measures adopted by RODRILAB, we warn our clients who browse the internet to adopt additional security measures such as working with updated systems, having active firewalls, and computers protected by antivirus and anti-spyware systems, ensuring the authenticity of the websites they visit.
Although RODRILAB has taken significant steps to ensure that no information provided to us will be intercepted, viewed, used, or disclosed by unauthorized persons, you should keep in mind that RODRILAB cannot completely eliminate security risks associated with your information. In the unlikely event of a security breach originating from our systems, RODRILAB has established diagnostic and damage containment protocols and commits to informing all affected parties as well as the regulatory authority, in accordance with applicable regulations.